Sefam Device Support Assistant

Support Assistant – Important Information

This support assistant is a beta service provided to help answer general questions about using SEFAM CPAP devices.

It is intended to offer general device guidance and troubleshooting information only.
It does not provide medical advice, clinical assessment, diagnosis, or treatment recommendations.

This service is not a sleep clinic, does not replace your sleep clinic or care team, and cannot change or advise on prescribed therapy settings.

If you have questions about your diagnosis, symptoms, treatment effectiveness, or need changes to your CPAP therapy, you should contact your sleep clinic or healthcare provider directly.

If you experience discomfort, breathing difficulties, or believe your device is not operating safely, stop using the device and contact your sleep clinic or provider immediately.

As this is a beta service, responses may be incomplete or not suitable for all situations. Always follow the instructions provided with your device and advice from your sleep clinic

This support assistant is currently in beta.
If you have a moment, we’d really appreciate your feedback to help us improve it.